Please carefully read these terms and conditions before using the Averoom.bg website. If you use this site, you agree to these terms and conditions.
All materials posted on the Averoom.bg website may be used only for personal and non-commercial use, provided that you comply with and comply with all copyright and related notices.
Averoom.bg has the right to change the prices of the products offered in its sole discretion at any time, without giving notice to consumers in advance. The user is obliged to pay the price that was valid at the time of signing the contract. In case of technical mistakes in the publication of information on the site, Averoom.bg has the right to refuse to execute the contract and shall not owe any indemnity to the consumer, except for reimbursement of the amounts paid by the consumer, if any.
RETURN AND REPLACEMENT OF PURCHASED GOODS
Within 30 days of receipt of the goods, the customer has the right to return or replace it without payment, provided that the following conditions are met:
1. A good commercial appearance (the product is not torn, scratched, worn, prana, ).
2. There are no malfunctions caused by improper use.
3. Preserved original packaging, consumables and accessories, if any.
4. The transport costs for the return of goods shall be borne by the customer.
(In the case of replacement goods, the customer pays 1.5 courier charges instead of 2 transport charges in both directions).
In the event of non-fulfillment of these conditions, Averoom.bg reserves the right not to accept the returned goods and accordingly not to pay the incurred costs when purchasing it from the Customer.
If a defective product is found up to 24 hours. from its receipt and in case of undamaged trade of the goods and the packaging we undertake to replace it with a new according to the guarantee conditions of the respective manufacturer or to refund the value of the goods you have paid pursuant to Article 55 of the CPA, which you have exercised your right of withdrawal as a consumer. After this period or in case of violation of the commercial appearance or the packaging of the goods, the repairs of the goods shall be borne by the workshops specified in the warranty card. The transportation and other costs of receiving and returning the goods are at the expense of the consumer. In the event of non-compliance of the goods with the characteristics specified on the page, the supplier refunds the entire amount paid by the consumer, including the transport costs paid by the consumer for acquiring the goods in accordance with Art. 59 paragraph 3 of the CPA and within 30 days of receipt of the goods and undamaged trade of the goods and the packaging.
Upon receipt of the shipment, the user has to check the contents of the goods match package with the request.
In the case of violations of the appearance of the goods occurring during transport, you should contact the messenger for the damaged shipment protocol.
Under the e-commerce law, Averoom.bg reserves the right to send unsolicited commercial messages containing information about promotions, events, courses and more.
RIGHT OF ADVERTISING
Under consumer protection law and trading rules, the consumer is entitled to a claim for:
- deficiencies found;
- defects of the goods;
- inconsistency with the declared size;
- inconsistency with the trademark.
When making a claim, the consumer may claim:
- replacement of the goods with a new one;
- a discount on the price;
Art. 114. (2) The consumer can not claim reimbursement of the amount paid or of lowering the price of the goods when the trader agrees to replace the consumer goods with a new one or to repair the goods within one month from the submission of the complaint by the consumer ....
Art. 115 (1) The consumer may exercise his / her right within two years from the delivery of the consumer goods.